Shipping and Delivery Policy

1. Shipping Policy

At Herhe, we are committed to delivering your orders quickly and efficiently. We offer both domestic and international shipping to cater to our customers worldwide.

2. Shipping Timeframes

  • Order Processing: All orders are processed within 1-2 business days (excluding weekends and public holidays) after receiving your order confirmation email.

  • Domestic Shipping: Delivery within 5-7 business days.

  • International Shipping: Delivery within 10-15 business days. Delivery times may vary based on customs clearance and the destination country.

You will receive an email notification with tracking information once your order has shipped.

3. Shipping Charges

  • Domestic Orders: Flat rate of 50 or free shipping on orders above 999.

  • International Orders: Shipping charges are calculated at checkout based on your location and order size.

4. Delivery Partners

We work with trusted courier services to ensure safe and timely delivery. Once your order is shipped, we will provide a tracking number so you can monitor your delivery.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking link. You can also track your order by visiting our website and entering your order number.

6. Address Changes

Please ensure your shipping address is accurate at the time of purchase. If you need to make changes, contact us immediately at herhe2328@gmail.com. Address changes cannot be guaranteed after the order is processed.

7. Delivery Delays

While we strive to deliver on time, there may be delays due to unforeseen circumstances like weather, customs, or public holidays. If you experience any delays, please contact us, and we will assist you promptly.

8. Lost or Damaged Packages

Herhe is not responsible for lost or stolen packages confirmed as delivered by the courier. If your package is damaged during shipping, please contact us within 48 hours of delivery with photos of the damage for assistance.

9. Contact Us

For any shipping-related questions, feel free to contact our customer service team at herhe2328@gmail.com.